Group Professional Services and Group Functions

Group Professional Services (GPS) is the team that keeps the LTE Group running smoothly, supporting colleagues and learners across all of the Group's organisations so they can focus on what they do best. With a vision of "Empowering Excellence," GPS works to provide expert, resilient services that help the whole Group grow, improve, and deliver real value.

GPS is on a journey of transformation, reimagining the way it works by unifying digital systems, embracing AI and cloud data, and moving towards a fully data-driven organisation by 2030. The ambition is to make things simpler, smarter, and better for everyone across the Group. By automating processes and enabling analytics-driven decision making, GPS frees up its people to focus on what matters most: delivering excellent support to the colleagues and learners it serves.

At the heart of function is a culture that takes the Group’s values seriously. Leaders inspire action, champion inclusion, and foster environments where people feel engaged and supported. Business units and customers are empowered to self-serve, backed by accountable leadership and robust risk controls that give the whole of the LTE Group the confidence to achieve both its mission and vision.